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Originally Posted in Total Retail
Economic uncertainty, stubbornly high inflation, and global instability (which has impacted supply chains) combined with evolving consumer behaviors have challenged retailers’ operations in 2024. However, times of disruption present an opportunity for companies to differentiate themselves from the competition, increase market share, and grow customer loyalty. To do this effectively in a hyper-competitive retail market, both online and offline, organizations need to be aligned on processes, goals and future vision.
Total Retail’s annual collection of the 50 best tips of the year covers every facet of running a successful retail business, from human resources to marketing to supply chain to technology, among other functionalities. Each tip offers valuable insight that readers can implement into their businesses immediately. Make it your New Year's resolution to begin incorporating these tips into your 2025 business processes. The ROI will be significant.
CEO and Co-founder Itamar Zur's advice was included in this year's roundup. According to Ita, retailers should "Track key metrics like on-time delivery rates, customer satisfaction scores, and return rates. Use this data to identify areas for improvement and continuously optimize your shipping and delivery operations."
— Itamar Zur, Veho, “Why Shipping is Your Secret Weapon for E-CommerceGrowth,” From Sept. 2
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