Tuckernuck x Veho: Elevating Customer Experience and Boosting Loyalty

Elevating Customer Experience, Increasing Delivery Speed, and Boosting Loyalty with Veho

Tuckernuck, a lifestyle retail brand known for its curated collection of classic yet unique apparel and gifts, sought to enhance its shipping options in the face of evolving post-pandemic shopping behaviors. In order to not only maintain but also drive customer loyalty goals, the brand needed to prioritize the delivery experience.

The Results: 35% Total Cost Savings

By partnering with Veho, Tuckernuck saved ~35% on average shipping spend and reduced customer support calls about lost packages by over 26%. They also saw remarkable results across customer satisfaction, operational efficiency, and overall business growth.

Customers are Delighted

Customers expressed high satisfaction with Veho's shipping service, giving it 4.8 out of 5 stars, praising its speed, reliability, tech-enabled visibility, and communication. See customers rave about Veho below:

Tuckernuck Testimonial: Watch Now

Hear about our best in class partnership from Caroline Petrone, Director of Operations at Tuckernuck and download the full case below.